The products purchased on www.Triadetiveste.it are sold directly by Triade di Langianni Laila S.N.C. Tax Code 03739600488 VAT. 00321280976 Via A. Manzoni N ° 1
Montemurlo 59013 (PO) Tel: 39 0574798074 INFO: info@triadetiveste.it the offer and sale of products on the Triadetiveste.it site are governed by these General Conditions of Sale. The General Conditions of Sale can be periodically updated; those published on triadetiveste.it accepted at the time of check out are considered effective and binding. Please read the terms and conditions of sale carefully before purchasing.
Purchase methods
For each product chosen, a descriptive card is displayed, with the image and the essential characteristics, by way of example: color, size, unit price.
The images and colors of the products offered for sale on Triadetiveste.it may not correspond to the actual ones due to the Internet browser and / or monitor used:
Triade s.n.c. is not responsible for any inaccuracies due to a particular configuration of the computer or its malfunction.
For more information on the products, contact Customer Service at the e-
mail info@triadetiveste.it
Product availability
The products offered for sale and the relative price are those indicated on Triadetiveste.it
If, at the time of the order, the products are not available, the corresponding size is not displayed.
If, due to simultaneous purchase by several customers, the ordered product is no longer available, an order cancellation email is sent.
Triade s.n.c. the products offered for sale on Triadetiveste.it and the relative price may change at any time and without notice.
Product price
The price of each item is indicated in Euros: taxes included (VAT), shipping costs excluded for European Union countries. Taxes excluded (VAT),
shipping costs excluded for countries outside the European Union.
The cost of shipping and any customs duties is indicated before payment and calculated in relation to the destination of the goods. (Shipping methods)
Order
The execution of the purchase order implies the knowledge of these general conditions of sale and their unconditional acceptance.
Orders can be placed upon registration and / or creation of a personal account (register for free) of the Customer.
Please remember to carefully read the Privacy Policy and the Terms and conditions of
Sale. Orders are filled by following the steps and instructions specified on the site.
The purchase of the products offered for sale on triadetiveste.it can be made by consumers / customers who have reached the age of majority and who
act exclusively on their behalf. The sale and / or distribution of products purchased on triadetiveste.it is prohibited.
Triade s.n.c. reserves the right to evaluate the acceptance of orders received.
Triade s.n.c. will notify the customer via e-mail of any inability to accept orders received.
Order confirmation
The Customer receives the written confirmation of the product upon conclusion of the purchase
ordered, the amount to be paid, with the details of the product price and shipping costs and any customs duties for non-EU countries.
Triade s.n.c. sends a subsequent order confirmation by e-mail with the relative delivery times of the product.
Terms of payment
Triade s.n.c. accepts payments made with the following credit and debit cards: Visa, MasterCard, American Express, Maestro.
The ordered products remain the property of Triade s.n.c.
until the full collection of the relative price.
SHIPPING METHODS
Shipping methods
Information on shipping methods, costs and any customs duties are indicated at the time of purchase. Shipping costs and customs duties are charged to the customer and are charged to the credit and debit card at the time of purchase.
Shipping cost
All purchases with addresses in Italy are delivered by courier. For all other destinations the GLS courier is used
We do not ship to post office boxes.
The following table shows the shipping costs for the different amounts:
Example:
For purchases of less than € 500.00 the cost of shipping is shown in the tables
For purchases over € 500.00 shipping is free in Italy Europe
For purchases over € 1,000.00, shipping is free in the Rest of the world
All orders are delivered by the courier from 9 to 17, from Monday to Friday. The shipper requires a signature for receipt from the recipient upon delivery.
Once the items have been shipped, it is no longer possible to change the destination address.
Delivery areas
The delivery of the products is made to the address requested by the Customer (we do not ship to post office boxes) and in the following countries (see table below).
Greece,
Insert a list
Delivery time
From receipt of the order, the delivery time of the products is as follows:
Italy
3-7 working days
Islands
5 - 15 working days
Other destination
7-20 working days
Deliveries are made and guaranteed by GLS and SDA
All orders are delivered by the couriers indicated above from 9 to 17, from Monday to Friday. The shipper requires the signature for receipt from the recipient upon delivery.
The Customer is requested to provide a valid address to which the goods can be delivered during delivery times. Please promptly indicate any change of address.
Once the shipment has been made, it is not possible to change the destination address.
Triade s.n.c. at the time of shipment it informs the Customer by e-mail of the shipment number of GLS or SDA
The delivery of the products can also take place through partial shipments: in this case only the price of the products shipped and the cost of the single shipment are charged. In case of partial shipment, information is sent by email. Any delivery delays exceeding 10 (ten) days. working days must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from order confirmation.
Receipt of the goods To ensure the safety of the shipment the forwarder
asks for a signature on receipt of the recipient upon delivery; if this is not possible, the goods are not delivered. If, at the time of delivery, the external appearance of the package shows imperfections, the Customer must proceed to open the package in the presence of the carrier.
We recommend checking the goods upon delivery and verifying that the quantity of the products delivered corresponds to what was ordered,
that the packaging is intact, not damaged, or otherwise altered.
Any anomalies must be noted in writing on the courier's delivery note.
Any problems in delivery must be promptly reported to our Customer Service and in any case within 30 (thirty) calendar days from order confirmation.
Insurance All packages shipped are insured against theft / loss and damage from the moment they are entrusted to the Courier for shipment until delivery to the recipient.
If the packaging is damaged upon delivery, we recommend that you refuse the goods or indicate on the delivery note that you accept a damaged package.
Once delivered to the address indicated and collected, the goods are no longer insured.
RETURNS AND EXCHANGES
Returns and Exchanges
If the products are not satisfactory, a refund or exchange can be requested.
The conditions for exchanges and returns are as follows:
Returns Procedure
The purchased goods can be returned within 10 days from the delivery date.
Returns made after the deadline indicated can be accepted exclusively at the discretion of Triade s.n.c.
Triade s.n.c. reimburses the full cost of the products returned by the Customer as long as they are accompanied by the return authorization issued by Triade s.n.c.
The refund, excluding shipping costs, is credited to the same credit and debit card used for the purchase. Or to the current account used for the bank transfer.
To carry out the return procedure it is necessary to send an e-mail to info@triadetiveste to obtain a return authorization number (RMA - Returns Merchandise Authorization).
To make the return, wait for the return authorization issued by Triade s.n.c.
The e-mail with the return authorization must be inserted inside the package.
Triade s.n.c. send a pre-filled sheet with the return authorization to apply to the package. Unauthorized returns are not accepted. The return is accepted only if the procedure indicated in this paragraph is followed.
Products must be returned in their original packaging to ensure they are not damaged
during shipment. The return of the product does not involve the payment of shipping costs. The return of the product is not free if the products are returned from a country other than the one originally indicated as the destination address.For returns, contact customer service Once the return proforma invoice has been completed, you can book a collection by contacting gls or sda Il package must be delivered closed to the courier.
Triade s.n.c. send an e-mail confirming receipt of the return and activation
of the refund procedure. The refund of the price of the returned products takes place within 15 days from the date on which Triade s.n.c. has received the returned product in the indicated conditions.
Return Conditions
The products to be returned must not have been worn, used or damaged. They must still have all original tags and security seals intact.
The shoes must be tried on a carpet and returned in the original box, which is an integral part of the product. Shoes returned without box or in a damaged box can be refused and returned to the Customer.
Underwear and swimwear must be tried on over your underwear and without removing the protective sticker.
ifthe sticker is removed or the garments crumpled, the return will not be accepted and will be returned to the customer.
Returns will not be accepted that do not meet all the required conditions.
The return must be addressed to: Triade di Langinni Laila s.n.c. Via Manzoni N ° 1 Montemurlo (PO)
To make the return, refer to the paragraph: Return Procedure.
Exchanges
It is possible to replace the purchased product only with another similar one of a different size or measure within 10 days from the delivery date and on condition that it is available.
Exchanges requested after the deadline indicated can only be accepted at the discretion of Triade s.n.c.
To make the change it is necessary to send an e-mail with the exchange request to info@triadetiveste.it. To make the change
wait for the exchange authorization issued by Triade s.n.c. Unauthorized exchanges are not accepted. Please refer to the methods indicated in the Return Procedures paragraph.
The return of the product does not involve the payment of shipping costs.
Indicate the new size / measure, respecting the conditions set out in the return procedure. If you wish to exchange for another item,
we recommend that you request a refund and make a new purchase separately.
The replacement product will be sent to the Customer by courier without further shipping costs.
Defective merchandise
Products received already damaged or showing lack of conformity are considered defective.
It is possible to request the exchange of the defective product within 10 days from the delivery date, following the same steps as for Returns / Exchanges.In such cases, Triade s.n.c. will replace the defective item with an identical one, if available, or repair it if possible.
The replacement product will be sent to the Customer by courier without further shipping costs.
If the replacement or repair of the product is not possible, Triade s.n.c. proceeds with the refund. The re-credit, including shipping costs in the case of a defective product at the origin, is made to the same credit and debit card used by the Customer for payment. Return of gifts In the case of products purchased and sent as gifts, the return can be exercised exclusively by the Customer and in no case by the recipient of the gift, following the same steps as for Returns / Exchanges. It is understood that the integrity of the product is an essential condition for exercising the right of withdrawal.
Refunds (Reimbursements)
Customers who are not satisfied with the product received can return them within 10 days from the delivery date.
Please refer to the same methods for returning the products expressed in the Returns / Exchanges paragraph.
The refund of the price of the returned products takes place within 15 working days from the date on which Triade s.n.c. has received the returned product in the indicated conditions. The re-credit is made on the same credit and debit card used by the Customer for the payment, costs of
shipping excluded (unless they are defective products at the origin).
Customs duties and sales taxes are non-refundable for orders placed outside the EU.
LEGAL NOTES AND CONDITIONS OF USE
Legal notes and Conditions of use
The website www.triadetiveste.it is managed by Triade s.n.c.
Access and use of this site presuppose the reading, knowledge and acceptance of these General Conditions and the Privacy Policy (Privacy Policy).
Triade s.c.n. can update the General Conditions of Use and the Privacy Policy at any time.
By using ww.triadetiveste.it you accept the Terms of Use and the Privacy Policy, as published on the site. You can consult the current Conditions of Use and the Privacy Policy at any time by simply clicking on Conditions of sale or Privacy from the menu at the bottom of the page. Security and personal data
Triade s.n.c. has adopted appropriate security measures to protect against access or use
undue data and personal information provided.
Bank data are not registered or kept on the website www.triadetiveste.it but are stored in a secure database of the bank used by Triade s.n.c. and which appears on the transaction page solely for the purpose of the commercial transaction.
As far as Triade s.n.c. has taken all possible precautions to guarantee the security of personal data, it must be borne in mind that the transmission of data over the internet is never completely secure and that any information disseminated online could be collected and used by subjects other than those to whom it was direct. The Privacy Policy (see Privacy) governs the processing of personal data communicated to Triade s.n. c. through the website www.triadetiveste.it
Triade s.n.c. can modify, supplement and / or rectify the Privacy Policy at any time; consult the current text in the dedicated Privacy section
Intellectual Property
All the content of the website www.triadetiveste.it (drawings, illustrations, photographs, texts, graphics, descriptions, trademarks, images, videos) is the exclusive property of Triade s.n.c. or licensed to it for use. It is forbidden to reproduce, distribute, publish, disseminate, copy, modify or sell by any means, partially or totally, the content of the site www.triadetiveste.it
You may print material for personal, non-commercial use only.
LIMITATION OF LIABILITY - DISCLAIMER OF WARRANTY
Limitation of Liability - Disclaimer of Warranty
www.triadetiveste.it may contain any imperfections and triade snc does not guarantee that they will be corrected.The site triadetiveste.it and its contents are provided in the state in which they are found and according to availability. of all risks associated with such use and assumes full responsibility for any non-use, loss of data and costs due for the assistance and repairs of the hardware and / or software used in relation to the site. The User also undertakes not to consider triade s.n.c. responsible in any way for any damage resulting from or caused by the use of the site or related to it.
Applicable law and competent court
These Conditions are governed by Italian law and are in Italian.
